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Check Order Download Status
A Step-by-Step Guide to Checking Your Fans' Download Status
In this guide, we outline the steps to export your shop orders, allowing you to confirm the download status of each order.
- Log into your Single account.
- Go to the Orders page from the left sidebar.
- Find and click on Export Order Data. This will prompt the system to email you the order data export as a CSV file.
- Open the received CSV file and find the column labeled "Redeemed". This column shows whether or not a fan has downloaded their order.