System Requirements for Viewing Livestreams

Minimum Requirements for Accessing and Viewing Videos on Shopify

Single's video player is supported on the most popular desktop and mobile platforms. We strongly recommend keeping your device’s operating system and browser as up-to-date as possible to avoid any bugs or potential security vulnerabilities.

Below you’ll find our minimum requirements for accessing and viewing videos hosted or powered by Single in Shopify.

Compatible Operating Systems:

  • Windows 7 or higher
  • Mac OS X 10.6 or higher

Supported Desktop Browsers:

  • Google Chrome 45+
  • Mozilla Firefox 49+
  • Safari 10+
  • Microsoft Edge 15+

Supported Mobile Browsers:

  • Chrome 45+
  • Safari 10+ (iOS)

Internet Connection:

  • 5-10mbps download speed is recommended.

Unsupported Devices and Browsers:

  • Internet Explorer
  • Roku's browser apps (use Screen Mirroring for iOS or Casting for Android instead)
  • Amazon Silk
  • Fire TV Stick
  • Playstation 4
  • Xbox (performance may vary)
  • Samsung Smart TVs (use Airplay where available) - more info HERE