Setting Up a Membership Presale

Learn how to pre-sell your membership before the official launch date

Memberships in Single automatically publish to your Shopify store on the launch date you set. However, you may want to start selling your membership before the official launch. This guide will walk you through setting up a presale for your membership.

Prerequisites

Before setting up a presale, ensure you have:

• Started creating a new Membership in Single
• Decided on your official launch date

Setting up your Presale Date:

• On the setup page for your Membership in Single, locate the date fields
• Set your official Launch Date
• Set an earlier Presale Date to begin selling before launch

Understanding How Presales Works

• When a customer purchases your membership during the presale period, they will be charged immediately. This will be considered their first term’s payment
• Your presale can run however long you’d like.
• On your launch date, customers who purchased your presale are not charged again - since they already “pre-bought” their first term

Managing Perks During Presale

Different types of perks are handled differently during presale:

• Gated access perks: Available to fans immediately (includes products, videos & posts)
• Automated product perks: Not delivered during presale. Orders created after launch on the customer's first renewal date.

Communicating with Fans and Members

It is also important to make sure fans understand what happens when they pre-sell your membership. We recommend:

• Adding a note to your tier's Shopify product page during presale
• Including details about payment processing and product delivery

Example message:

Please Note: This membership is in pre-sale until August 1st. Guarantee your spot and pre-pay for your first month today. Your first payment will be processed immediately and product delivery will begin on August 1st. Your next product delivery and payment will take place on September 1st.