Before you can set up ticketed rentals in Single, your Shopify store must meet specific requirements related to accounts and security. Below are the 2 essential steps you need to follow:
1. Enable Classic Customer Accounts
Single requires the use of classic customer accounts in your Shopify store for ticketed rentals. The default "new" customer accounts won't work for this purpose.
Steps
- Log in to your Shopify admin
- Go to Settings > Customer accounts
- In the Accounts in online store and checkout section, click Edit
- In the Login experience section, select Show login link in the header of online store and at checkout.
- In the Choose which version of customer accounts to use section, select Classic customer accounts.
- Click Save.
Note: For more on customer accounts, check out this Shopify article.
2. Disable Shopify ReCAPTCHA
To ensure a smooth sign-up and login experience for your viewers, it's necessary to deactivate reCAPTCHA at your Shopify store's checkout.
Steps
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Log into your Shopify admin.
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Go to Settings > Apps and sales channels.
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From the Apps and sales channels page, click Online store.
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Click Open sales channel.
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Click Preferences.
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In the Spam protection section, uncheck to deactivate Google reCAPTCHA
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Save your settings.
Note: Refer to Shopify's checkout customization article for more information.
Once you've completed these prerequisites, you're all set to create your rentals in Single.