How to Create a Membership

A membership allows you to offer exclusive content, perks, and access to your community. You can set up a free or paid membership tier, customize your membership page, and launch when you’re ready.

Step 1: Set Up Your Membership

1. In Single, go to Memberships.
2. Click Create Membership.
3. Enter a Program Name (e.g., “Fan Club” or “VIP Access”).
4. Set a Launch Date and Time (ET) for when the membership will go live.

Advanced Options (Optional):

• Presale Date & Time: If you want to allow early access before the public launch.

• Member Limit: Set a cap on how many fans can join (leave blank for unlimited).

2. Customizing Your Membership Page

Your membership landing page is where fans will sign up and view their perks. You can customize it with a banner image, welcome text, and call-to-action messaging.

How to Customize:

1. Upload a 4:1 Banner Image (must be under 20MB, JPG/PNG).
2. Set the Display Banner option (Yes/No).
3. Customize the Join Community Header Text (e.g., "Choose Your Membership").
4. Add a Sub-header to provide more details about the membership.

3. Creating Membership Tiers (Free & Paid)

Membership tiers define what members get access to. You can start with a free tier and later add a paid premium tier for more benefits.

Step 1: Add a Tier

1. In Memberships, go to Tiers and click Add Tier.

2. Choose a tier type:

   • Free Tier – Fans join for free by creating an account.
   • Premium Tier – Fans pay a recurring subscription fee (monthly or annual).

3. Add a Tier Name (e.g., “Insider” or “Super Fan”).

4. Update a Tier Image (optional)

5. Write a Tier Description to highlight the benefits.

Step 2: For Paid Tiers Only

• Choose the term length (1, 3, 6, or 12 months).
• Set the price in your Shopify currency.
• Add an optional renewal message for the cart, checkout, and order confirmation pages.
• Pick a renewal date:Same day each month as sign-up.
  • Or add an Anchor date to sync billing with perk delivery.

Step 3: Add Optional Customized/Advanced Options

• Welcome Notifications - Customize the email message members receive when they join.
• Custom Login Page (Optional): Redirect members to a specific landing page after login.
• Set a member limit for the tier.
• Add Terms & Conditions to require customers to check the box before adding the tier to their cart

4. Publishing Your Membership

Once you’ve set up your membership and tiers, you’re ready to launch.

1. Review your Membership.
2. Make sure all tiers and pricing are correct (you can’t change them after publishing).
3. Click Publish Membership.

What's Next?

• Add Your Membership page to your Shopify store
• Add automated product perks or create your first post
• Ensure you met all the Shopify requirement for Memberships

Good to Know

When you create a Membership in Single:

• Your paid tiers are automatically converted into subscription products in Shopify. This allows you to easily apply discounts and customize product pages.
• Single automatically generates a dedicated Membership page for you once you publish. All you need to do is add this page to your store’s navigation. 
• Single applies a customer tag to anyone who signs up, allowing you to easily create customer segments in Shopify.

FAQ

What can I edit after publishing a membership?

Once published, you can't change the membership name, tier names, terms, or prices. You can edit tier descriptions, images, perks, custom renewal messages, and member limits. Adding new tiers is always an option.

Can I do different prices for different durations?

Yes, just create separate tiers with different term lengths (1, 3, 6, or 12 months) and set the price you want for each.

What happens when someone cancels?

They keep access until their current billing period ends. After that, their member tag is removed and they lose access to the perks.

Can members switch tiers?

Yes, they can upgrade or downgrade. Changes take effect at their next renewal date.

How do I message my members?

You can message member directly using Single's post tool, or use Shopify's customer segments to send targeted emails for member-only updates.